Contact Information:
Gary Antle Productions
70 Corporate Park Drive Suite 1220
Pembroke, MA 02359
781-982-2225 Fax 781-312-7532
Product Description & Children's Safety:
The products we sell consist of Photographs and DVDs either in print, CD, DVD or downloads of Dance Competitions, Schools, Weddings and functions. We ask that you view and order only pictures and videos of Schools with membership belonging to your Family and Friends. All orders are cross-referenced with the original order form that was filled out at the schools. If a family member is ordering that has a different last name than the child, please indicate the child's name and your relationship at checkout. This is for the security and safety of the children's pictures hosted on our website. If we receive an order in question of the relationship, a phone call will be made to the person that has placed the order to verify their relationship. If it is deemed that the order should not go forward, the order will be cancelled an a full refund issued. Never give the username or password(s) to anyone you do not know!
Safety of the children is our #1 concern.
Delivery of Photos and DVDs:
All orders that are placed online are processed in house and are delivered USPS. In peak season (March thru July) allow up to 8 weeks from the ordering date and off season, allow up to three weeks from the ordering date.
Return Policy:
If you receive your order damaged, we will replace that order and may request the original damaged order returned to us at the above address.
Refund Policy:
We strive for quality work. All photos are custom processed in photoshop and adjusted for exposure, cropping and adjustments to the photograph for high quality. We cannot be responsible for lack of any co-operation of the subject(s) in the photograph. In DVDs, we cannot be responsible for the stage lighting in the auditorium or the lack of co-operation of the dancers on stage. If you have a problem with your product, you must first call Gary Antle 781-983-6707 and discuss the issue. Your situation will then be reviewed and you will receive either by email or telephone call the decision we have made on your issue to refund. Any refunds, we must receive the product back at the above address prior to refund.
Cancellation Policy:
If by mistake you placed an order, you may cancel it within 24 hours of placing that order. Please call the office at 781-982-2225 for more information.
A Note On Sitting Fees Paid:
In photographing dance schools, some schools may have a form that you need to fill out and pay a sitting fee. This fee is non-refundable. The online prices are discounted to reflect the sitting fee paid. For example; Package "B" pricing is $40.00 which includes postage and handling. At the studio, you have paid a $20.00 sitting fee and if you go online, the price of package "B" is $20.00 making the total $40.00. Where customers can benefit from the online ordering is if they order 2 package "B"'s. The normal price would be $80.00. Online you would pay $40.00 ($20.00 + $20.00) plus the sitting fee paid of $20.00 making the 2 package "B"'s a total of $60.00 instead of $80.00. The online system was designed to give you choice, selection and save you money.
A Note On When Photographs Are Available:
Generally the dance school pictures are available to view within 14 days of the photo session. Competitions are available within the week after the competition. DVD's are not viewable online.
Payments:
There are two ways to pay online. You can use paypal for Master Card, Visa, AMEX or Discover. You do not need a paypal account to make a payment. You can sign in as a guest.
The other is Authorize.net which accepts Master Card and Visa payments only.
Privacy Statement:
Any information gathered on any customer is not shared with any entity or organization. All orders are professionally shredded every 2 years for safety of information.
In Closing:
We thank you for your continued business and support. We really enjoy making lasting memories for you and your family.
See you next year.
Gary Antle
Gary Antle Productions
70 Corporate Park Drive Suite 1220
Pembroke, MA 02359
781-982-2225 Fax 781-312-7532
Product Description & Children's Safety:
The products we sell consist of Photographs and DVDs either in print, CD, DVD or downloads of Dance Competitions, Schools, Weddings and functions. We ask that you view and order only pictures and videos of Schools with membership belonging to your Family and Friends. All orders are cross-referenced with the original order form that was filled out at the schools. If a family member is ordering that has a different last name than the child, please indicate the child's name and your relationship at checkout. This is for the security and safety of the children's pictures hosted on our website. If we receive an order in question of the relationship, a phone call will be made to the person that has placed the order to verify their relationship. If it is deemed that the order should not go forward, the order will be cancelled an a full refund issued. Never give the username or password(s) to anyone you do not know!
Safety of the children is our #1 concern.
Delivery of Photos and DVDs:
All orders that are placed online are processed in house and are delivered USPS. In peak season (March thru July) allow up to 8 weeks from the ordering date and off season, allow up to three weeks from the ordering date.
Return Policy:
If you receive your order damaged, we will replace that order and may request the original damaged order returned to us at the above address.
Refund Policy:
We strive for quality work. All photos are custom processed in photoshop and adjusted for exposure, cropping and adjustments to the photograph for high quality. We cannot be responsible for lack of any co-operation of the subject(s) in the photograph. In DVDs, we cannot be responsible for the stage lighting in the auditorium or the lack of co-operation of the dancers on stage. If you have a problem with your product, you must first call Gary Antle 781-983-6707 and discuss the issue. Your situation will then be reviewed and you will receive either by email or telephone call the decision we have made on your issue to refund. Any refunds, we must receive the product back at the above address prior to refund.
Cancellation Policy:
If by mistake you placed an order, you may cancel it within 24 hours of placing that order. Please call the office at 781-982-2225 for more information.
A Note On Sitting Fees Paid:
In photographing dance schools, some schools may have a form that you need to fill out and pay a sitting fee. This fee is non-refundable. The online prices are discounted to reflect the sitting fee paid. For example; Package "B" pricing is $40.00 which includes postage and handling. At the studio, you have paid a $20.00 sitting fee and if you go online, the price of package "B" is $20.00 making the total $40.00. Where customers can benefit from the online ordering is if they order 2 package "B"'s. The normal price would be $80.00. Online you would pay $40.00 ($20.00 + $20.00) plus the sitting fee paid of $20.00 making the 2 package "B"'s a total of $60.00 instead of $80.00. The online system was designed to give you choice, selection and save you money.
A Note On When Photographs Are Available:
Generally the dance school pictures are available to view within 14 days of the photo session. Competitions are available within the week after the competition. DVD's are not viewable online.
Payments:
There are two ways to pay online. You can use paypal for Master Card, Visa, AMEX or Discover. You do not need a paypal account to make a payment. You can sign in as a guest.
The other is Authorize.net which accepts Master Card and Visa payments only.
Privacy Statement:
Any information gathered on any customer is not shared with any entity or organization. All orders are professionally shredded every 2 years for safety of information.
In Closing:
We thank you for your continued business and support. We really enjoy making lasting memories for you and your family.
See you next year.
Gary Antle